Sports Data Operations Supervisor
hace 1 semana
At Nielsen, we are committed to connecting our clients with their audiences. We do this by providing the most accurate understanding of what people listen to and watch.
We measure across all channels and platforms, from podcasts to streaming TV to social media. This allows companies and advertisers to see the most important opportunities and accelerate growth.
Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You'll enjoy working with smart, fun, curious colleagues who are passionate about their work.
Job DescriptionWe're seeking an experienced Sports Data Operations Supervisor to oversee our Live Data Team. As a key member of our team, you will be responsible for leading and managing our Part-Time Live Data Operators.
You will provide effective guidance on a day-to-day basis, supervising and motivating team members regularly. Your excellent communication skills will ensure that you are the contact point for our team members.
Your role will involve acting proactively to ensure smooth team operations and effective collaboration. You will set a good example and engage our editorial team to achieve the goals set out by our business.
Key Responsibilities- Supporting the Sports Data Manager in overseeing the organization of workflow and personnel schedules
- Providing prioritization guidance of work assignments
- Managing team members' performance, including one-on-ones, quarterly check-ins, and annual review
- Maintaining workload requirements and informing manager and staff of changes to deadlines
- Maintaining quality and coverage standards within the content database
- Resolving and directing discrepancies reported by clients
- Devise and implement ideas and procedures to improve quality and productivity
We're looking for someone with 3+ years of team management experience. You should have experience working with global stakeholders and clients.
You will need to be ready to work in a 24/7 operation, including evening, night, and weekend shifts. A proven record of delivering quality results on time is essential.
You will use logic to analyze data and be able to draw conclusions and communicate or provide advice or consultation to people managers and process owners.
Your ability to communicate clearly, concisely, and effectively both verbally and in written communication will be vital.
About The TeamGracenote, a Nielsen company, provides music, video, and sports content along with technologies to the world's hottest entertainment products and brands.
We are a global standard for music and video recognition, supported by the largest source of entertainment data. Our features include descriptions of more than 200 million tracks, TV listings for 85+ countries, and statistics from 4,500 sports leagues and competitions.
Estimated SalaryThe estimated salary for this role is $80,000-$100,000 per year, depending on location and experience.
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