Sports Data Team Lead

hace 2 semanas


Xico, México Jobs For Humanity A tiempo completo

**Job Overview**

We are seeking a highly skilled Team Lead to join our Sports Live Data team at Jobs For Humanity, a company partnering with Nielsen to build an inclusive and just employment ecosystem.

As a Team Lead, you will be responsible for leading our Part-Time Live Data Operators by providing effective guidance on a day-to-day basis. You will oversee the organization of workflow and personnel schedules in the most efficient manner relative to cost, time, and accuracy.

**Key Responsibilities**

• Support the Sports Data Manager in prioritizing work assignments and maintaining workload requirements
• Manage team members' performance, including one-on-ones, quarterly check-ins, and annual reviews
• Maintain quality and coverage standards within the content database
• Resolve and direct discrepancies reported by clients
• Collaborate with the content team to build resources, establish processes, and define research best practices
• Identify new tools to assist with expanding Sports Live Data group and database coverage expectations
• Execute integration & project activities based on the manager's direction
• Coordinate training for new staff members or refresh the skill sets of the current team
• Maintain the content operations knowledge database

**Requirements**

• 3+ years of team management work experience
• Experience in working with global stakeholders and clients
• Ability to communicate clearly, concisely, and effectively both verbally and in written communication
• Maintain composure and respond appropriately in stressful or crisis situations
• Ability to effectively build consensus within the team and among disparate stakeholders
• Capability to evaluate process performance within an organization and to make recommendations for improvements

**About the Team**

Gracenote, a Nielsen company, provides music, video, and sports content along with technologies to the world's hottest entertainment products and brands. We are a global standard for music and video recognition, supported by the largest source of entertainment data.

**About Nielsen**

We connect clients to audiences, fueling the media industry with the most accurate understanding of what people listen to and watch. To discover what audiences love, we measure across all channels and platforms.


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