Electronic Components Order Fulfillment Specialist
hace 2 días
Littelfuse, a leading global manufacturer of electronic components, is seeking an experienced customer service professional to join our team as an Electronic Components Order Fulfillment Specialist.
Job DescriptionWe are looking for a results-driven individual with excellent communication and problem-solving skills to ensure accurate and timely order fulfillment. Your key responsibilities will include:
- Entering customer purchase orders and return requests efficiently and accurately.
- Responding promptly and accurately to customer expedite inquiries.
- Investigating and resolving billing and delivery holds on orders.
- Adhering to Lean Enterprise concepts in daily operations.
- Providing professional and accurate information to customers via phone inquiries.
To be successful in this role, you will need:
- 2-3 years of experience in customer service within a manufacturing industry.
- A team player with excellent phone and communication skills (both written and oral).
- Results-oriented with strong problem-solving skills.
- Good organizational skills and the ability to handle multiple tasks efficiently.
- A self-starter with a proactive approach to initiating work.
- Proficiency in Word and Excel.
- SAP experience is a plus.
The estimated salary for this role is $65,000 - $85,000 per year, depending on experience. Littelfuse offers a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
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