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Ciudad de México, Ciudad de México Echo Global Logistics A tiempo completo

Echo Global Logistics is a leading provider of technology-driven transportation management services. Our company simplifies transportation management for our customers and shippers, taking care of complex tasks so they can focus on what they do best.

Position Overview:

This role involves ensuring that Echo – Mexico's customers and partners are provided with world-class customer service. As a Customer Service Representative, you will report to the Operations Manager and will be the first point of contact for our customers, providing assistance, tracking, resolving inquiries, and ensuring a positive experience.

  • Handling inbound calls and monitoring communications regarding shipments
  • Working with vendors to obtain information and documents
  • Data entry and problem-solving