Global Sales and Service Specialist

hace 7 días


Ciudad de México, Ciudad de México Continental A tiempo completo

Job Overview

We are seeking a highly skilled Global Sales and Service Specialist to join our team at Continental. As a key member of our sales and service team, you will be responsible for driving sales growth, providing exceptional customer service, and contributing to the development and implementation of internal projects.

About You

  • You have a strong background in sales, with experience in capturing orders, analyzing reports, and generating regular reports for customers.
  • You possess excellent communication skills, with the ability to maintain clear and professional communication with customers at all times.
  • You have a proven track record of actively seeking out new customers and increasing sales opportunities.
  • You have knowledge of SAP applications, data IT tools, and inventory management.
  • You have a Bachelor's Degree and field-specific certification if required.
  • You have 0-3 years of professional experience.

Key Responsibilities

  • Capture orders and ensure accurate information is entered into the order management system.
  • Analyze reports and KPIs to generate regular reports for customers.
  • Act as a facilitator for customers, communicating effectively to understand and anticipate their needs.
  • Seek out new customers and increase sales opportunities through proactive sales strategies.
  • Manage credit notes and rebilling processes.
  • Develop and implement internal projects in the area of sales and service.

Requirements

  • Customer Centricity (I&E)
  • SAP Applications
  • Data IT Tools: Microsoft Office (Excel, Word, PowerPoint)
  • Client knowledge
  • Inventory management
  • Data requirements gathering, validation, and analysis
  • Product Knowledge
  • KPI Management
  • Business Knowledge

Benefits

As a Global Sales and Service Specialist at Continental, you can expect a competitive salary of $60,000 - $80,000 per year, depending on your experience and qualifications. In addition to a comprehensive benefits package, including health insurance, retirement plan, and paid time off, you will also have the opportunity to work in a dynamic and inclusive environment that values diversity and inclusion.

About Continental

At Continental, we are committed to building an inclusive and discrimination-free ecosystem in Mexico. We believe in fostering a culture that values diversity, equity, and inclusion, and we strive to create a workplace where everyone feels valued, respected, and empowered to succeed. If you are passionate about sales and customer service, and you want to join a team that shares your values, then we encourage you to apply for this exciting opportunity



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