Order Management Specialist
hace 1 mes
Overview
North American Production Sharing is seeking a skilled Order Management Specialist to join our team.
Job Summary
The Order Management Specialist will be responsible for researching accounts, identifying key players and generating interest. This role will involve routing qualified opportunities to the appropriate sales executive for further development and closure. Additionally, the candidate will telephone prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
Main Responsibilities
- Researches and resolves customer problems, complaints and questions according to established customer service guidelines and processes
- Gather customer G2 regarding industries, competitors, potential new products and opportunities
- Processes request for literature, shipping information pricing and quotes
- Involves supervisor and/or other people when problems become complex or difficult to solve
Requirements
This position requires an advanced level of English and high school diploma. Previous experience in similar positions and good communication skills are also necessary. Familiarity with AFS (MRP systems) and computer skills are essential for success in this role.
Additional Requirements
- 3 years of experience in order management
- Advanced level of English
Working Conditions
This full-time position offers a competitive salary of $25,000 - $50,000 per year, depending on experience. Benefits include free parking and major medical insurance. The working hours are daytime and the job is located in North America.
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