Global Benefits Process Optimization Specialist
hace 2 meses
Microsoft is committed to empowering every person and organization to achieve more. As a dynamic and experienced Business Process Analyst, you will play a pivotal role in bolstering our Global Benefits team within HR Services and Digital Employee Experiences (HRSDEE). This role requires crafting and refining processes and tools necessary to streamline global work-time-tracking and benefit operations, ensuring efficiency and compliance throughout.
Your expertise in work-time-tracking will be instrumental in supporting industry-leading solutions, harmonizing business process flow with financial compliance and regulations, and maintaining meticulous attention to detail to uphold operational and legislative standards. Collaboration with stakeholders will be integral to maintaining compliance, while your oversight will encompass end-to-end governance across business functions, with a focus on documenting flow, controls, underlying systems, and requirements as necessary.
In this role, you will collaborate closely with internal stakeholders such as legal counsel and HR teams to ensure alignment with labor laws, union regulations, and compliance standards related to work-time tracking (WTT). Additionally, you will engage with external counsel as needed to deepen your understanding of regulatory environments and further refine operational processes. This collaborative approach aims to foster an environment of continuous improvement and proactive adaptation to evolving legal landscapes, ensuring that work-time tracking remains at the forefront of compliance and efficiency in global benefit operations.
Main Responsibilities:
- Ownership of process design from creation to sustenance, ensuring alignment with organizational objectives and compliance standards.
- Create and enhance processes that help achieve business outcomes and evaluate results using data analysis. You'll partner with stakeholders to establish business process goals, determine local and global policies, and boost business process, tool adoption, and satisfaction. Manage and coordinate UAT processes and oversee cost analysis efforts for implementation.
Key Qualifications:
- Bachelor's Degree in Engineering, Business, or related field AND 2+ years of experience in process management, process execution, process optimization, or related roles OR equivalent experience. An understanding of labor laws and union regulations pertaining to employment is essential.
About Microsoft:
At Microsoft, our mission is to empower every person and organization on the planet to achieve more. We come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
The estimated salary for this position is $80,000 - $110,000 per year, depending on location and experience.
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