Senior IT Manager

hace 1 semana


Xico, México Sephora A tiempo completo

About Sephora

Sephora is a leading beauty retailer seeking a highly skilled IT professional to lead our retail IT operations.

Job Summary

We are looking for a Senior IT Manager to join our team and provide strategic direction to our IT team to ensure alignment with business goals and objectives.

Key Responsibilities

  • Manage and lead the IT team to deliver high-quality IT services to support retail business operations.
  • Develop and implement IT strategies and roadmaps that align with the business objectives and priorities.
  • Manage and oversee the implementation of IT systems and solutions for retail operations.
  • Ensure the availability, performance, and security of IT systems and infrastructure.
  • Collaborate with cross-functional teams to identify and implement technology solutions to improve operational efficiency and customer experience.
  • Establish and maintain relationships with external vendors and service providers to ensure high-quality services and solutions are provided to the organization.
  • Manage the IT budget and ensure that all expenditures are within the approved budget.
  • Provide regular reports to management on IT performance, issues, and opportunities.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 10+ years of experience in IT management, with a focus on the retail industry.
  • Proven experience in managing IT teams, developing and implementing IT strategies, and overseeing the implementation of IT systems and solutions.
  • Strong knowledge of retail business processes, systems, and technologies.
  • Excellent communication and leadership skills.
  • Fluent in English/Spanish is mandatory.
  • Strong project management skills with the ability to manage multiple projects simultaneously.
  • Experience with budget management and cost control.
  • Ability to work collaboratively with cross-functional teams.
  • Strong analytical and problem-solving skills.
  • Previous experience with SAP ECC/HANNA implementation, Point of Sales Systems for Retail, Relex and ISIT Ecosystem Strategy/definition is a plus.

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