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Digital Team Lead

hace 2 meses

Puebla, Puebla, México eStoreLabs A tiempo completo
About eStoreLabs

We are a data-driven eCommerce powerhouse with strategic advisory capabilities. As an agile-oriented eCommerce company, we serve global enterprises and help build online sales for brands. We provide measurable results through performance-based custom strategies tailored to your needs. We are passionate about helping businesses grow faster and more efficiently. Our team of experts is creative, highly professional, and accountable. They have only one goal: to supercharge your brand and help you acquire and retain customers.

Job Description

Key Responsibilities:

  • Manage a small team of digital specialists to drive eCommerce initiatives
  • Oversee assigned eCommerce scope for clients, ensuring timely delivery and quality results
  • Attend client meetings and support the team in client discussions and status reporting
  • Build long-term relationships with clients by extensive analysis and understanding of their business needs, continuously improving the overall client experience
  • Advise the team on the complete strategy for clients, presenting creative, innovative ideas, and discovering new client needs
  • Identify risks and suggest solutions to mitigate them
  • Track the team's performance and progress towards goals, providing feedback and performance review, task allocation
  • Inspire and motivate team members to achieve their best
  • Ensure compliance with company policies and procedures
  • Provide support for various projects within the same or different client when additional time is available
Requirements

Essential Qualifications:

  • Passionate leader with at least 1 year of team management experience
  • Experienced in working with clients and ability to build long-term relationships with them
  • Consultancy/Advising experience to help clients achieve their goals and KPIs
  • Very good organization and coordination skills
  • At least 2 years of experience in eCommerce, with extensive knowledge and understanding of this field
  • Assertiveness, ability to resolve conflict situations and make difficult decisions
  • Fluency in English (at least B2+/C1)
  • Attention to detail and quality control skills
  • Knowledge of common tools like Excel, PowerPoint, Teams, Outlook
  • Knowledge of Amazon or MercadoLibre
  • Knowledge of SEO principles
What We Offer

Benefits:

  • Cooperation based on B2B contract or contract of service through the professional Deel platform for international cooperation
  • 26 paid days off from service provision plus Bank holidays as paid days off
  • Opportunity to work with international brands and participate in exciting global projects
  • Exciting and friendly work environment
  • Work in an international team without rigid corporate rules
  • Training in eCommerce and development opportunities
  • Yearly performance bonus or salary raise
  • Shorter working day on Friday in July and August
  • Remote working system