Customer Service Team Lead
hace 3 días
Job Summary
We are seeking a skilled Customer Service Team Lead to join our team at Exactlyit. This role is responsible for providing exceptional customer service and leading a team of customer support specialists.
Key Responsibilities
- Customer Service
- Team Management
- Process Improvement
- Communication
- Problem-Solving
Requirements
- 3-5 years of customer service experience
- ITSM certification preferred
- Excellent verbal and written communication skills
- Ability to work creatively and analytically in a problem-solving environment
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