Customer Service Team Lead

hace 3 días


Puebla, Puebla, México Exactlyit A tiempo completo

Job Summary


We are seeking a skilled Customer Service Team Lead to join our team at Exactlyit. This role is responsible for providing exceptional customer service and leading a team of customer support specialists.


Key Responsibilities



  • Customer Service
  • Team Management
  • Process Improvement
  • Communication
  • Problem-Solving

Requirements



  • 3-5 years of customer service experience
  • ITSM certification preferred
  • Excellent verbal and written communication skills
  • Ability to work creatively and analytically in a problem-solving environment


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