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We are seeking a highly skilled and experienced Automotive Service Manager to lead our service department at Midas International, LLC. As a key member of our team, you will be responsible for managing and directing all service department activities, ensuring exceptional customer service, and promoting our company's vision and values.
Key Responsibilities- Customer Service: Deliver exceptional customer service by listening and consulting with customers, following up on services requested, and providing comprehensive recommendations.
- Service Operations: Oversee complete vehicle inspections, build computerized repair orders, source parts, and deliver pricing estimates to customers.
- Team Leadership: Lead, manage, and train a team of technicians, ensuring they are equipped to provide top-notch service and meet our company's standards.
- Inventory Management: Maintain accurate inventory counts and ensure the overall cleanliness and organization of the facility.
- Other Duties: Perform other duties as assigned by management.
- A minimum of 2 years of store or service manager experience.
- General automotive knowledge.
- Leadership ability.
- Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
- Valid driver's license.
