Business Management Team Lead: Process Optimization Specialist
hace 22 horas
About World Business Lenders (WBL), a U.S.-based company with a 100% remote workforce, we are seeking an experienced Business Management Team Lead to join our Business Management Department. This is a contract/consultant position that requires excellent oral and written command of the English language.
The ideal candidate will have 3-5 years of experience in project management or a related field, preferably in the Loan/Mortgage or Legal industry. Fluency in English is essential, with exceptional verbal and written communication skills.
As a Business Management Team Lead, you will be responsible for managing projects and initiatives aimed at improving efficiency within our Legal teams. Your primary goal will be to develop policies, procedures, and reporting across all areas of the company, working closely with management and staff in every department.
Key Responsibilities:
- Develop communications, policies, procedures, forms, and reporting for the Legal departments within the company.
- Lead and manage a team of Business Management Analysts to execute related deliverables.
- Streamline communication, workflow, and processes with the Legal departments.
- Draft Standard Operating Procedures (SOPs) and implement/monitor Service Level Agreements (SLAs) for all staff companywide.
In this role, you will work closely with the Business Management Supervisor to develop effective solutions and ensure seamless execution. You will also collaborate with HR to recommend optimal staffing and reporting lines based on workflow, volume, and nature of tasks.
We offer a competitive estimated salary range of $85,000 - $115,000 per annum, depending on experience, plus benefits including 11 US paid holidays. If you have your own laptop or desktop, this opportunity could be perfect for you.
Bachelor's Degree in Business Administration, Legal, Economics, or a related field is preferred. Experience with Microsoft Office applications, particularly Outlook, Excel, Word, PowerPoint, and Teams, is required. The ability to prioritize effectively and meet deadlines is essential.
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