Global Supply Chain Manager
hace 4 semanas
At Expeditors International, we're not just in the shipping business - we're in the information business. Our global supply chain management expertise is built on a foundation of professionalism, leadership, and a friendly environment that fosters innovation and customer service.
Key Responsibilities- Exceptional Customer Service: Exceed customer expectations by anticipating, understanding, and meeting needs. Proactively solve problems and escalate to management when necessary.
- Job Execution: Consistently complete quality work that meets job expectations. Commit to operational excellence and continuous improvement.
- Reliability: Meet deadlines, be punctual, and organized. Prioritize tasks effectively.
- Communication: Listen effectively and communicate professionally, both internally and externally.
- Culture: Exhibit and promote Expeditors' 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
- Business Development: Use business acumen and strategic thinking to plan and execute effective needs assessments.
- Customer Management: Build and maintain strong relationships throughout a customer's business hierarchy.
- Customer Ecosystem Expertise: Develop and maintain knowledge and expertise for respective customer ecosystems.
- Maintain customer SOPs.
- Create and communicate a strategic business plan for customers.
- Initiate value-added solutions.
- Develop relationships within the customer's organization.
- Promote Expeditors' marketing activities and customer events.
- Manage activity in the CRM.
- University/College degree or equivalent business qualifications.
- Minimum 3 years experience.
- Proficient in MS Office and CRM Software.
- Strong analytical skills.
- Excellent PC skills, including word processing, presentation, and spreadsheet programs.
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