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IT Operations Specialist

hace 2 meses


Ciudad de México, Ciudad de México Nestlé SA A tiempo completo

About Nestlé's IT Operations

Nestlé's IT team is a diverse group of professionals from around the world, working together to drive innovation and excellence in the company's digital transformation. We leverage cutting-edge technologies to create opportunities for Nestlé's business, customers, and employees.

The Data Center and Computer Room Operations Specialist plays a critical role in ensuring the smooth operation of Nestlé's data centers and computer rooms. This position is responsible for coordinating the day-to-day activities and ensuring the compliance of data center and computer room infrastructure.

Key Responsibilities:

  1. Compliance and Security: Ensure the delivery of compliance KPIs dashboard, providing support to all activities related to controls, findings, remediation plans, and metrics.
  2. Facilities Management: Plan and execute IT facilities CAPEX and OPEX, aligning with market IT FRM/finance/procurement areas, and ensuring checkpoint controls, status reports, and escalations.
  3. Contract Management: Execute the elaboration and negotiation of RFPs for preventive/corrective maintenance contracts on IT facilities equipment.
  4. Purchase Order Coordination: Execute purchase orders coordination with markets, including creation requests, follow-up, and budget management.
  5. Supplier Relationship Management: Support the relationship with suppliers for ongoing daily operations and markets.
  6. Obsolescence Replacement Planning: Support the planning and coordination of yearly obsolescence replacement in all sites.

Required Profile:

  • Bachelor's degree in business (IT management), engineering, or IT.
  • Managing cultural diversity: respect for various cultures and understanding how to work with a variety of cultures in the most effective way.
  • Good contract management and negotiation skills.
  • 2+ years of experience supporting preventive maintenance to mission-critical data center/computer room infrastructure.
  • 2+ years of data center/computer room assessment, design, and project management experience.
  • 2+ years of demonstrated experience working with building construction general contractors and low-voltage cabling vendors.
  • Experience with Agile Framework using Azure DevOps, Jira, or related tools.
  • 3+ years of demonstrated knowledge of CAPEX/OPEX planning and execution.
  • Experience with hybrid datacenter environments and datacenter infrastructure.
  • Experience with Power BI, Power Apps.
  • REQUIRED: experience with Orion Monitoring Tools, Building Automation Systems, and Ccure 9000 Access Control.
  • Project and product management knowledge.
  • Experience in effective communication at different levels in the organization.