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Client Service Representative
hace 2 meses
Maison Valentino is seeking a highly skilled Client Advisor to join our team in Guadalajara. As a Client Advisor, you will play a key role in contributing to the store's business by achieving sales goals, providing excellent clienteling, and meeting all Key Performance Indicators (KPIs).
Key Responsibilities- Develop and maintain strong relationships with clients through excellent product knowledge, masterful client journey management, and proactive engagement.
- Deliver exceptional customer service, ensuring a seamless and personalized experience for every client interaction.
- Meet and exceed sales targets, while maintaining a deep understanding of product offerings and client needs.
- Collaborate with the store team to achieve business objectives, including sales, customer satisfaction, and operational excellence.
- Stay up-to-date on product knowledge, visual merchandising, and operational procedures to provide expert guidance to clients.
- Minimum 2 years of experience in a similar role in the luxury retail industry.
- Proven track record of sales success and excellent product knowledge.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Maison Valentino is a global leader in the luxury fashion industry, known for its exquisite designs, exceptional quality, and commitment to excellence. Our team is passionate about delivering an unparalleled customer experience, and we are seeking like-minded individuals to join our ranks.
