Director, Quality Assurance Specialist

hace 1 semana


Xico, México Icon A tiempo completo

Job Summary

The Director, Quality Assurance role is a pivotal position within our Client Relationship Quality Assurance (CRQA) team at ICON. This team is a dedicated specialty group within Quality & Compliance, comprised of CRQA Leads responsible for providing contracted quality oversight services to clients.

Main Responsibilities

  • Act as a single point of contact for quality internally and externally for a number of clients.
  • Build the quality to quality relationship with clients and add an additional level of focus on quality aspects that may yield process improvements.
  • Provide direct support to portfolio study teams regarding quality issues or concerns.
  • Offer CRQA services across the client portfolio, regardless of functional division.
  • Lead a team of CRQA professionals, including manager or senior manager levels.

Requirements

  • Bachelor's degree.
  • 6 to 10+ years of experience in QA, preferably in GCP/GMP environments and/or ClinOps with robust customer management experience.
  • Experience in auditing, QMS, issue management, risk mitigation, inspection readiness, and audit support.
  • Advanced English language skills.

Benefits of Working at ICON

  • Competitive salary packages.
  • Annual bonuses reflecting delivery of performance goals.
  • Range of health-related benefits for employees and their families.
  • Competitive retirement plans and related benefits.

Company Culture

ICON is an equal opportunity and inclusive employer, committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.



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