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Quality Assurance Specialist

hace 2 meses

Xico, México Robert Bosch Group A tiempo completo

Job Summary

We are seeking a highly skilled Quality Assurance Specialist to join our team at Robert Bosch Group. As a Quality Assurance Specialist, you will be responsible for investigating and resolving quality-related issues for our customers.

Key Responsibilities

  • Investigate and resolve quality-related issues for customers
  • Manage 0km and field claim handling, including registration in the Bosch database and forwarding to investigation points
  • Coordinate and support customer requests, including daily and weekly communication with VW and Bosch contacts
  • Perform and support containment activities for customer 0-mileage and self-containment
  • Maintain active Bosch part and plant contact lists, ensuring up-to-date information
  • Prepare and develop specific reporting, including weekly and monthly summary reports

Requirements

  • Conflict and stress management
  • Strong interpersonal and collaborative skills
  • Self-driven, autonomous, and customer-oriented
  • Strong organizational, negotiation, and networking skills
  • Basic-Intermediate English knowledge
  • Bachelor's degree in Engineering or comparable experience
  • 2+ years of experience

About Us

Robert Bosch Group is a leading global supplier of technology and services. Our products and services improve the quality of life for millions of people around the world.