Logistics Manager

hace 6 días

Ciudad de México, Ciudad de México C.H. Robinson A tiempo completo

Job Summary

The Logistics Manager will lead a team of logistics professionals responsible for managing capacity-facing activities to meet customer transportation needs, deliver quality experiences, and meet organizational financial targets. This role involves hiring, onboarding, and performance management of team members, as well as building relationships with internal partners to understand customer needs and new business opportunities.

Key Responsibilities

The Logistics Manager will be responsible for:

  • Coaching and performance management of team members, monitoring productivity and quality metrics, and providing guidance to drive the right behaviors and improve results.
  • Encouraging employee feedback through formal and informal channels, acknowledging and acting on feedback to drive employee engagement and a culture of open communication.
  • Participating in recruitment, selection, promotion, and alignment of qualified and diverse talent in designated locations.
  • Planning employee schedules to ensure coverage and managing personnel and overtime costs.
  • Clearly communicating capacity organization's strategic objectives and team/individual performance metrics, ensuring daily/weekly stand-ups are executed with quality and relevant information is shared in a timely manner.
  • Driving adoption and participating in strategic carrier procurement strategies, partnering with shared services, and supporting the customer sales and committed capacity process to provide quality coverage options.
  • Utilizing analytics to drive decision making, manage employee performance, and improve quality, promoting usage among the team to ensure appropriate action is being taken in response to results.
  • Developing and maintaining a broad understanding of C.H. Robinson's products, services, resources, and leveraging those appropriately to optimize client solutions, leading by example to build a deep understanding of technology and how adoption drives the achievement of organizational goals.
  • Championing organizational transformation, working closely with next level leader to drive effective change management and employee adoption of new tools, technology, processes, or expectations.
  • Contributing to a positive culture by setting and communicating self and team expectations for ethical behavior and adherence to internal trading rules.
  • Participating in and/or leading functional projects as needed.

Requirements

The ideal candidate will have:

  • A High School Diploma or GED.
  • Minimum 3 years of related logistics experience; capacity experience preferred.
  • Site Specific: Fluent in Spanish and English (written and verbal).

Preferred Qualifications

The ideal candidate will also have:

  • A Bachelor's degree from an accredited college or university.
  • Previous supervisory or team leadership experience.
  • Passionate about leading people and diligent in driving engagement and performance improvement.
  • Previous C.H. Robinson commercial or capacity experience.
  • Strong communication skills; ability to build effective relationships, collaborate, negotiate, and influence.
  • Experience managing cross-functional projects.
  • Comfortable and capable in presenting to both internal and external audiences.
  • Proficient in Microsoft Office Suite of programs.
  • Excellent time management skills.

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