OTC NAM Senior Leadership Role

hace 3 semanas


Ciudad de México, Ciudad de México Maersk A tiempo completo

We are seeking an experienced Team Lead to join our Account Receivable Operations team at Maersk. As a key member of our team, you will be responsible for overseeing the management and collection of outstanding customer accounts, maintaining collections for clients and ensuring timely collection of all invoice types.

Key responsibilities of the role include:

  • Managing and coordinating the daily activities of a team of specialists and business knowledge experts
  • Leading process improvement and technology implementation projects
  • Developing and leading a strong team of specialists and business knowledge experts
  • Overseeing the management and collection of outstanding customer accounts
  • Maintaining collections for clients and ensuring timely collection of all invoice types
  • Conducting portfolio reviews with collectors and analysts
  • Handling and receiving escalation business to business collections calls
  • Coordinating with clusters and dispute teams
  • Preparing reports on the status of collection activities

Successful candidates will have:

  • Advanced English language skills
  • Minimum 5-8 years of experience in collections, AR or banking
  • Expertise in Excel (reporting and analysis, VLOOKUP, pivot, IF and data validation)
  • Collection experience in global B2B (highly preferred)
  • Good analytical and negotiating skills with attention to detail
  • Strong people and leadership skills
  • Exposure to work with global finance community
  • Stakeholder management
  • NetSuite experience (desirable)

We value diversity and inclusion at Maersk and welcome applications from talented individuals who share our values and commitment to excellence.



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