ESM Project Coordinator: Service Delivery Expert
hace 2 semanas
**Role Summary**
The ESM Project Coordinator will play a crucial role in the implementation of ServiceNow as a service delivery platform across multiple business functions. This position requires a project management background with experience in SAFe Agile, Waterfall, and Hybrid methodologies. The ideal candidate will have a strong understanding of project lifecycle processes, risk management, and team communication.
**Key Responsibilities**
- Support the definition, documentation, and implementation of the end-to-end Project Lifecycle Process.
- Integrate with demand & release management process as well as hand-off to sustain process.
- Create and maintain project documents, including project plans, schedules, and status reports.
- Facilitate communication among project team members, stakeholders, and external partners.
- Monitor project progress and track task completion to ensure alignment with project timelines and goals.
- Assist in resource allocation and utilization by coordinating with team members and department leads.
- Identify and document project risks and issues.
- Collaborate with the Project Manager to develop and implement mitigation strategies.
- Assist in tracking project budgets, expenses, and financial reports.
**Requirements**
- Bachelor's Degree
- At least 2-5 years of experience with strong project management background using SAFe Agile, Waterfall, and Hybrid methodologies
- English advance
- Experience in a complete cycle of project management
- Prior experience in broad transformational implementations or managing complex projects
- Proficient with MS Office - MS Project, Excel, SharePoint, and PowerPoint
**About the Company**
PepsiCo is one of the largest food and beverage companies in the world, with iconic brands consumed more than a billion times a day in over 200 countries. We are committed to being a positive force for good in the world, and we are looking for talented individuals to join our team.
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