ESM Project Coordinator: Service Delivery Expert

hace 2 semanas


Xico, México Pepsico A tiempo completo

**Role Summary**

The ESM Project Coordinator will play a crucial role in the implementation of ServiceNow as a service delivery platform across multiple business functions. This position requires a project management background with experience in SAFe Agile, Waterfall, and Hybrid methodologies. The ideal candidate will have a strong understanding of project lifecycle processes, risk management, and team communication.

**Key Responsibilities**

  • Support the definition, documentation, and implementation of the end-to-end Project Lifecycle Process.
  • Integrate with demand & release management process as well as hand-off to sustain process.
  • Create and maintain project documents, including project plans, schedules, and status reports.
  • Facilitate communication among project team members, stakeholders, and external partners.
  • Monitor project progress and track task completion to ensure alignment with project timelines and goals.
  • Assist in resource allocation and utilization by coordinating with team members and department leads.
  • Identify and document project risks and issues.
  • Collaborate with the Project Manager to develop and implement mitigation strategies.
  • Assist in tracking project budgets, expenses, and financial reports.

**Requirements**

  • Bachelor's Degree
  • At least 2-5 years of experience with strong project management background using SAFe Agile, Waterfall, and Hybrid methodologies
  • English advance
  • Experience in a complete cycle of project management
  • Prior experience in broad transformational implementations or managing complex projects
  • Proficient with MS Office - MS Project, Excel, SharePoint, and PowerPoint

**About the Company**

PepsiCo is one of the largest food and beverage companies in the world, with iconic brands consumed more than a billion times a day in over 200 countries. We are committed to being a positive force for good in the world, and we are looking for talented individuals to join our team.


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