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Your role will involve working actively with team members to analyze and resolve application issues, as well as providing incident management, user ticket management, and support for business continuity planning.
If you have a strong background in Unix, SQL, and ITIL processes, and excellent communication and analytical skills, we encourage you to apply for this exciting opportunity.
About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey.
We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.
Our always-on learning agenda drives continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
All aspects of employment at Infosys are based on merit, competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
", "h2": "Key Responsibilities", "ul": ["Work actively with team members to analyze and resolve application issues", "Provide incident management, user ticket management, and support for business continuity planning", "Implement bug fixes, minor enhancements, and identify defects/discrepancies to identify the root cause by debugging or analyzing logs", "Improve application stability by observing patterns, recurring alerts or issues for permanent fix or automation"]}
