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Room Operations Manager

hace 2 meses


Ciudad de México, Ciudad de México Selina A tiempo completo
{"h1": "Room Supervisor Job Description", "p": "At Selina, we're passionate about creating authentic and meaningful connections. As a Room Supervisor, you'll play a key role in delivering exceptional guest experiences and ensuring the smooth operation of our reception and housekeeping teams.

**Key Responsibilities:**

* Train and support front desk staff to provide top-notch service
* Manage room and bed reservations to maximize efficiency
* Coordinate with the operations manager to ensure seamless day-to-day operations
* Handle guest complaints and resolve issues promptly
* Maintain accurate records and reports
* Collaborate with housekeeping and maintenance teams to ensure high standards of cleanliness and maintenance

**Requirements:**

* 1-2 years of experience in reception or a related field
* Strong communication and leadership skills
* Bilingual
* Knowledge of PMS systems
* Tourism or hotel management background

**What We Offer:**

* Competitive salary
* Performance bonus
* No dress code
* Pet-friendly work environment
* Multiple online training opportunities
* Cultural events and wellness activities
* Huge Selina experience discounts
* Amazing referral program

Join our team and be part of a dynamic and growing organization that values creativity, community, and personal growth.

**About Selina:**

Selina is a global hospitality company that's all about inspiring authentic and meaningful connections. We're passionate about creating unique experiences that bring people together and foster a sense of community.

**Why Work at Selina:**

* Be part of a dynamic and growing organization
* Work with a talented and diverse team
* Enjoy a pet-friendly work environment
* Take advantage of multiple online training opportunities
* Participate in cultural events and wellness activities
* Enjoy huge Selina experience discounts
* Be part of an amazing referral program

**How to Apply:**

If you're passionate about delivering exceptional guest experiences and are looking for a challenging and rewarding role, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].

We can't wait to hear from you

**Note:**

This job description is a summary of the key responsibilities and requirements for the Room Supervisor role. It's not an exhaustive list of all the tasks and duties associated with the position.

**Disclaimer:**

Selina is an equal opportunities employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.

**Contact Information:**

[insert contact information]

**Social Media:**

[insert social media links]

**Website:**

[insert website link]

**Address:**

[insert address]

**Phone Number:**

[insert phone number]

**Email:**

[insert email]"}