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Guest Experience Specialist

hace 2 meses


Santiago de Querétaro, Querétaro de Arteaga, México Marriott International, Inc A tiempo completo

Job Summary:

We are seeking a highly skilled Guest Experience Specialist to join our team at Marriott International, Inc. As a key member of our bhotelb team, you will be responsible for delivering exceptional guest experiences in our main areas.

Key Responsibilities:

  • Take ownership of guest experiences in our main areas with a guest-first mindset.
  • Develop and implement strategies to enhance guest satisfaction and loyalty.
  • Collaborate with cross-functional teams to ensure seamless guest experiences.
  • Provide exceptional customer service and resolve guest complaints in a timely and professional manner.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of experience in hospitality or customer service.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.