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Guest Experience Specialist
hace 2 meses
Job Summary:
We are seeking a highly skilled Guest Experience Specialist to join our team at Marriott International, Inc. As a key member of our bhotelb team, you will be responsible for delivering exceptional guest experiences in our main areas.
Key Responsibilities:
- Take ownership of guest experiences in our main areas with a guest-first mindset.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Collaborate with cross-functional teams to ensure seamless guest experiences.
- Provide exceptional customer service and resolve guest complaints in a timely and professional manner.
Requirements:
- High school diploma or equivalent required.
- 1-2 years of experience in hospitality or customer service.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.