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Front Desk Hospitality Associate

hace 2 semanas


Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

Company Overview

Marriott International, Inc. is a global hospitality leader operating 30 renowned hotel brands, encompassing over 7,000 properties across more than 131 countries.

We are committed to fostering an inclusive and diverse work environment where our associates can grow professionally and personally while providing exceptional guest experiences.

Job Description

As a Front Desk Hospitality Associate with Marriott International, you will be the first point of contact for our guests, setting the tone for their entire stay.

Our ideal candidate is a highly motivated and customer-centric individual who thrives in a fast-paced environment, prioritizing accuracy and attention to detail.

Key responsibilities include:

  • Welcoming and checking-in guests, ensuring a seamless and personalized experience
  • Processing payments and handling cash, credit, or debit transactions with ease and efficiency
  • Responding to guest inquiries and resolving any issues promptly and professionally
  • Collaborating with the Housekeeping team to coordinate room readiness and ensure a smooth check-in process
  • Providing directions and information on local attractions and amenities

Required Skills and Qualifications

Essential skills and qualifications for this role include:

  • Excellent communication and interpersonal skills
  • Able to work effectively in a team-oriented environment
  • Proven ability to multitask and prioritize tasks efficiently
  • Basic math skills and accuracy with handling cash and credit transactions
  • Familiarity with property management systems and software

Benefits

At Marriott International, we offer a comprehensive benefits package that includes:

  • Competitive compensation and bonuses
  • Comprehensive health insurance and wellness programs
  • Generous paid time off and holidays
  • Professional development opportunities and training programs
  • Recognition and rewards for outstanding performance

Other Information

Mariott International is an equal opportunity employer, committed to diversity and inclusion in all aspects of our business. We strive to create a workplace culture that values respect, empathy, and open communication, where our associates can thrive and contribute to the success of our company.