Quality Assurance Director

hace 2 meses


Mexicali, Baja California, México Advanced Energy A tiempo completo
Job Description

The Factory Customer Quality Assurance Director plays a pivotal role in driving resolution for problems in materials, components, and products through systematic and fast methodologies. This position leads 8D problem resolution teams for internal and external raised concerns, requiring close interaction with other functions as needed. The ideal candidate will serve as the go-to person for solving problems and providing training on fundamental quality tools, while supporting improvement efforts.

Responsibilities:
  • Ensure the timely resolution of identified problems, confirming failure descriptions and scopes of issue. Drive emergency actions, collect and review data, and react to findings within manufacturing processes. Ensure containment actions are completed on time and drive root cause analysis until identification and derivation of corrective action plans.
  • Lead problem-solving teams and the Fast Response System, driving the problem-solving process, including tool use, confirming 8D content, and meeting customer and/or internal response time requirements.
  • In the case of non-conforming products, facilitate the problem-solving process with relevant teams.
  • Perform process capability studies on existing processes, reviewing and analyzing results, and recommending changes based on findings, with follow-up to verify effectiveness.
  • Participate in the modification of Failure Mode and Effects Analysis (FMEA).
  • Ensure on-time communication to customers on escalated issues and drive accountability for problem resolution.
  • Have the authority and responsibility to stop any process or product delivery in case of non-conformance to customer expectations, safety, or environmental risks.
Work Environment:
  • Standard office environment, noisy and busy manufacturing areas/labs, and clean-room environment.
  • Advanced Energy is a highly dynamic, technically challenging, and fast-paced manufacturing workplace.
Qualifications:
  • Required: Strong communication, facilitating, and coordination skills; able to handle communications with customers. Expert in problem-solving methodologies, 6Sigma Black Belt, and practical problem-solving tools using 8D methodology: Is-Is Not Brainstorming, Fishbone diagram, Affinity Diagrams, 3x 5 Why. Experience in Assembly processes.
  • Preferred: Experience in relevant manufacturing processes and technologies; expertise knowledge on quality tools, and process/production control methods such as FMEA, MSA, SPC, DOE/Taguchi, DMAIC.
Experience:
  • Technical Expert Level Position; minimum 10 years' experience in industry.
  • Experienced with working in a fast-paced, high mix low volume manufacturing environment.
  • Experienced with manufacturing quality and product quality management.
  • Expert of 6sigma, SPC, Variation Control, MSA or GR&R techniques and other quality tools.
  • Understanding of ISO 9001 quality systems and copy exactly requirements.
Education:
  • Bachelor's degree in engineering or a technical field from an accredited institution.
  • Advanced Degree in Engineering/Science - desired.
  • 6Sigma BB, MBB desirable.


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