Senior Quality Assurance Director

hace 4 semanas

Mexicali, Baja California, México Advanced Energy A tiempo completo
Job Summary

The Factory Customer Quality Assurance Director is responsible for driving resolution for problems in materials, components, and products through systematic and fast methodologies. This role leads 8D problem resolution teams for internal and external raised concerns, collaborating closely with other functions as needed. The ideal candidate will be the go-to person for solving problems and providing training on fundamental quality tools, supporting improvement efforts. They will ensure flawless and on-time communication to customers and manage escalations.

Key Responsibilities
  • Ensure the resolution of identified problems with the urgency they may require, confirming failure description and scope of issue, driving emergency actions, collecting, reviewing, and reacting to data collected within manufacturing processes, ensuring containment actions are due on time, driving root cause analysis until identification, and deriving corrective action plans.
  • Lead problem-solving teams and the Fast Response System, responsible for driving the problem-solving process, including tool use, confirming 8D content, and meeting customer and/or internal response time requirements.
  • In the case of non-conforming products, facilitate the problem-solving process with the relevant team.
  • Perform process capability studies on existing processes, review and analyze results, recommend changes to processes based on findings, and perform follow-up to verify effectiveness.
  • Participate in the modification of Failure Mode and Effects Analysis (FMEA).
  • Ensure on-time communication to customers on escalated issues and drive accountability on problem resolution.
  • Have the authority and responsibility to stop any process or product delivery in case of non-conformance of customer expectations, safety, or environmental risks.
Work Environment

The ideal candidate will work in a standard office environment, noisy and busy manufacturing areas/labs, and clean-room environments. Advanced Energy is a highly dynamic, technically challenging, and fast-paced manufacturing workplace.

Qualifications
  • Required: Strong communication, facilitating, and coordination skills, able to handle communications with customers, expert in problem-solving methodologies, 6Sigma Black Belt, expert on practical problem-solving tools using 8D methodology: Is-Is Not Brainstorming Fishbone diagram Affinity Diagrams 3x 5 Why, experience in Assembly processes.
  • Preferred: Experience in relevant manufacturing processes and technologies, expertise knowledge on quality tools, and process/production control methods such as: FMEA MSA SPC DOE/Taguchi DMAIC.
Experience
  • Technical Expert Level Position; minimum 10 years' experience in industry.
  • Experienced with working in a fast-paced, high mix low volume manufacturing environment.
  • Experienced with manufacturing quality and product quality management.
  • Expert of 6sigma, SPC, Variation Control, MSA or GR&R techniques and other quality tools.
  • Understanding of ISO 9001 quality systems and copy exactly requirements.
Education
  • Bachelor's degree in engineering or a technical field from an accredited institution.
  • Advanced Degree in Engineering/Science - desired.
  • 6Sigma BB, MBB desirable.

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