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Community Ambassador

hace 2 meses

Xico, México Regus A tiempo completo
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Community Associate. As a Community Associate, you will be responsible for providing exceptional customer service and ensuring that our customers have a seamless and enjoyable experience at our workspace.

Key Responsibilities
  • Provide exceptional customer service to our customers, responding to their queries and resolving any issues in a timely and professional manner.
  • Manage the day-to-day operations of the workspace, including maintaining a clean and organized environment, ensuring that all equipment is functioning properly, and handling any maintenance or repair issues.
  • Build strong relationships with our customers, understanding their needs and preferences, and providing personalized support to ensure their satisfaction.
  • Work closely with the Community Manager to plan and execute events and activities that promote a sense of community and foster collaboration among our customers.
  • Monitor and report on customer feedback and suggestions, using this information to improve our services and products.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proven customer service experience, with a track record of providing exceptional service and resolving customer complaints in a timely and professional manner.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
  • Basic IT skills, including proficiency in Microsoft Office and other basic software applications.
  • Fluent English language skills, with the ability to communicate effectively with customers and colleagues.
What We Offer

We offer a competitive total compensation package, including a salary, paid time off, and a quarterly bonus plan. We also provide training and development opportunities to help you grow your career and achieve your goals.