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Warranty Dealer Auditor
hace 2 meses
Job Summary
Nissan is seeking a highly skilled Warranty Dealer Auditor to join our team. As a key member of our internal audit department, you will be responsible for planning and performing complex audits to ensure the quality and condition of our controls.
Key Responsibilities
- Audit clients' files in the Dealer Network to identify any noncompliance situations with internal policies.
- Communicate with the administrative representative at the Dealer Network to clarify preliminary issues.
- Report preliminary findings to the Supervisor or Junior Manager for feedback.
- Identify potential risks in the Dealer Network and communicate with the Total Customer Satisfaction Area.
- Perform TSTs, preliminary issues report, closing reports, and attend Dealers' doubts.
- Document current activities into internal manuals.
- Draw logical conclusions based on information gathered during the audit to determine financial impact and share with Junior Manager.
- Communicate audit results to Dealers and other related groups.
Requirements
- Bachelor's degree in mechanical engineer, industrial engineer, or related field.
- Minimum 1 year of experience in internal or external auditing and handling interviews.
- Working knowledge of Microsoft Office suite.
- Intermediate English language skills.
- Ability to travel 90% of the time to Nissan dealers in Mexico and LATAM.
Preferred Qualifications
- Knowledge in Power BI.
- Skills in collecting and analyzing complex data and drawing logical conclusions.
Nissan is an equal opportunities employer