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ERM is seeking a highly skilled Infrastructure Engineer to support our operations in Mexico City, Mexico.
At ERM, we value diversity, equity, and inclusion in the workplace.
Key Responsibilities:
- Ensure the availability and integrity of ERM's infrastructure at all times.
- Maintain confidentiality, integrity, and availability of information.
- Act as an escalation point for internal infrastructure services and ensure smooth integration of acquired companies' IT systems.
- Provide technical direction and support in accordance with business requirements, laws, and regulations.
- Participate in disaster recovery and business continuity planning.
- Liaise with third parties, suppliers, and customers as necessary.
Key Skills:
- Substantial experience in maintaining enterprise infrastructure environments.
- Extensive knowledge of Microsoft Server Operating Systems and infrastructure services.
- Experience with public cloud providers (specifically MS Azure) and virtualization technologies.
- Knowledge of server hardware, networking technologies, and monitoring solutions.
- Strong communication, project, and time management skills.
- Ability to conduct research, analyze problems, and prioritize tasks.
Additional Requirements:
- Excellent spoken and written English.
- Strong customer service orientation.
- Ability to work effectively in a team environment.