Senior Billing Specialist
hace 1 semana
**Job Overview**
We are seeking a highly skilled Senior Billing Specialist to join our team at Johnson Controls. As a key member of our Financial Operations team, you will be responsible for managing the entire billing process from start to finish.
**Key Responsibilities:**
- End-to-end knowledge of OTC, billing expertise, credit rebill, and dispute management
- Create invoices and distribute them to clients, as well as upload them to third-party portals
- Consolidate invoices, ensuring accuracy and timely rollout of monthly invoices in close coordination with Order Management, Inventory, Customer Support Team, and uploads in third-party portals
- Cross-check orders and invoices against contracted terms to ensure billing consistency from contract signing to invoicing with monthly quality checks
- Basic understanding of commercial terms in customer agreements, such as SOW and MSA
- Create and maintain process documentation for billing processes, adhering to SOX and internal controls
- Continuously seek out better ways of performing processes and support process improvement initiatives
- Expertise in reporting relating to billing, UBR, and process updates
- Check internal controls to ensure consistency and standardization
- Accuracy check and action for error analysis data
**Requirements & Qualifications:**
- Bachelor's degree
- Advanced English skills
- Over 1/3 years of experience in billing
- B. Com / BBA / MBA / M. Com
- Good communication skills (English verbal and written)
- Distinctive customer orientation and interact courteously with customers
- Desired work experience in Oracle and Sales Force
- Working experience in Shared Services/F&A
Johnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence, or promotion.
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