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Process Improvement Specialist

hace 2 meses

Xico, México Nissan A tiempo completo
Job Summary

The Global People Services (GPS) Americas HUB is Nissan Americas HR Shared Service Center. We are seeking a highly skilled Process Improvement Specialist to join our team.

This role will play a key part in ensuring HUB operational excellence by leading process audits and controls, identifying areas for improvement, and implementing changes to enhance efficiency and effectiveness.

Key Responsibilities
  • Familiarize yourself with all HUB team operations and processes.
  • Lead process audits and controls to ensure compliance and identify areas for improvement.
  • Develop and implement process improvements to enhance efficiency and effectiveness.
  • Work with operations teams to develop process maps, procedure documentation, and knowledge base content.
  • Provide guidance and support to HR HUB operations teams to ensure seamless process execution.
  • Develop and maintain close relationships with operations team leaders and HUB Ops Effectiveness team.
Requirements
  • Full Bachelor's degree.
  • One-year experience in Shared Services or HUB services.
  • MS Office Advanced.
  • Fluent English and Spanish.
Competencies
  • Knowledge of business process engineering and process improvement methodologies and tools.
  • Experience in managing projects from brainstorm through development, execution, and hypercare.
  • Able to communicate with and present to all levels of employees/management.

Nissan is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to diversity and inclusion in the workplace.