Failure Management Specialist

hace 2 semanas


Toluca, México Bosch A tiempo completo
Job Overview

We are seeking a highly skilled Failure Management Engineer to join our team.

This role is responsible for failure management (customer claim) and involves coordinating investigations, documenting 8D reports, and verifying implemented corrective actions.

The ideal candidate will have advanced English language skills, knowledge of quality core tools, and experience in customer service and problem-solving methodologies.

We offer a dynamic and global work environment with opportunities for growth and development.

Key Responsibilities:

  • Coordinate investigations of customer claims and document 8D reports
  • Verify implemented corrective actions and distribute LL across value streams
  • Participate in internal, external, and certification audits
  • Active member of PFMEA moderations and line walks
  • Active member of Risk Assessment

Requirements:

  • Advance English Level (fluency speaking, written communication, commercial negotiations)
  • Knowledge on quality core tools (SPC, CP, MSA, FMEA)
  • Knowledge on problem-solving methodologies (8D, KT, Shainin)
  • Negotiations skills and customer-oriented
  • Self-driven and leadership skills
  • Previous experience in customer service (OEMS, TIERS)
  • From 4 to 5 years of experience in Automotive Industry

Additional Information:

Join a young team with international leadership working in a dynamic and global environment collaborating actively with China, Serbia, and Germany.



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