Production Support Professional

hace 1 semana


Monterrey, Nuevo León, México Sequoia Connect A tiempo completo

Sequoia Connect is a leading service provider in IT, BPO, and consulting services. We are driven by innovation, automation, and a global culture rooted in excellence.

We are currently seeking a highly skilled Production Support professional to join our team. The ideal candidate will have a strong background in Unix and SQL, with experience in incident management and problem-solving.

Responsibilities include:

  1. Providing production support within a team structure.
  2. Managing incidents and triage issues effectively.
  3. Utilizing Control-M for job scheduling and monitoring.
  4. Working with Unix environments and Oracle SQL to resolve technical issues.
  5. Ensuring excellent communication with the team and stakeholders.

Requirements:

  1. Experience in a production support role.
  2. Strong knowledge of Unix and Oracle SQL.
  3. Proficiency in Incident Management and problem-solving.
  4. Familiarity with Control-M for job control and scheduling.
  5. Excellent communication skills.

We are a hybrid company with locations in Monterrey and Saltillo. We are an award-winning employer and are committed to excellence in everything we do.

Keywords: Unix, Oracle SQL, Incident Management, Control-M, Production Support



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