Customer Support and Technical Services Professional
hace 2 días
Epicor is seeking a highly skilled Customer Support and Technical Services Professional to provide exceptional customer service and technical support to clients across the globe.
About EpicorWe are a global company that provides business software solutions to manufacturers and distributors. Our commitment to teamwork, innovation, and continuous learning drives our success.
Key Responsibilities- Engage with clients to perform remote testing, support, and troubleshoot technical issues.
- Maintain high Service Quality levels and ensure timely resolution of all issues.
- Participate in relevant Epicor product training courses aligned with our certification scheme.
- Proficiency in English (written and spoken).
- Technical experience or ability to demonstrate technical aptitude.
- Credit Card hardware and processing experience preferred.
- Distribution knowledge a plus.
- Third party integration experience a plus.
- Detail oriented.
- Independent learner.
- Comprehensive benefits package.
- Opportunity for professional growth and development.
- Collaborative and inclusive work environment.
-
Technical Support Specialist
hace 2 días
Monterrey, Nuevo León, México Tata Consultancy Services A tiempo completoAt Tata Consultancy Services, we are seeking a highly skilled Technical Support Specialist to join our Service Desk team. The ideal candidate will possess excellent documentation and communication skills, with the ability to work quickly and accurately under tight deadlines.The successful candidate will be highly organized, proactive, and collaborative, with...
-
Technical Support Associate
hace 2 días
Monterrey, Nuevo León, México Celekta A tiempo completoOverview">Celekta is a renowned company that offers end-to-end technical support to its customers. As a Technical Support Associate, you will play a pivotal role in maintaining long-term relationships with our customers by providing prompt and efficient assistance.">About the Job">We are seeking an experienced Technical Support Associate to join our team....
-
Technical Support Associate
hace 4 semanas
Monterrey, Nuevo León, México Esab A tiempo completoJob Title: Technical Support AssociateJob Summary:Esab is seeking a Technical Support Associate to join our team in Denton, TX. The successful candidate will provide technical assistance to customers, ensuring timely and effective resolution of their issues.Key Responsibilities:Provide technical support to customers via telephone, ensuring prompt and...
-
Technical Support Specialist
hace 1 mes
Monterrey, Nuevo León, México Celekta Consulting A tiempo completoJob Title: Technical Support AssociateAt Celekta Consulting, we are seeking a highly skilled Technical Support Associate to join our team. As a Technical Support Associate, you will play a critical role in maintaining long-term, trusting relationships with our customers by offering end-to-end technical support.Key Responsibilities:Provide technical...
-
Technical Support Professional
hace 2 días
Monterrey, Nuevo León, México Ware Malcomb A tiempo completoAt Ware Malcomb, we are seeking a Technical Support Professional to join our team in Monterrey. This role is responsible for providing exceptional support to our end users across Mexico offices and other locations as assigned by IT leadership.The primary responsibility of this role is to troubleshoot and/or triage tickets from team members in the region,...
-
Cloud Services Technical Advisor
hace 1 semana
Monterrey, Nuevo León, México Blue Yonder A tiempo completoJob Title: Cloud Services Technical AdvisorCompany Overview:Blue Yonder is a leading provider of cloud-based products and services. Our team is dedicated to delivering exceptional technical support and guidance to customers, ensuring the successful implementation and operation of our solutions.Estimated Salary:We offer a competitive salary range of $80,000 -...
-
Technical Support Specialist
hace 5 días
Monterrey, Nuevo León, México Ecolab A tiempo completoJob OverviewEcolab is a global leader in water, hygiene, and energy technologies and services. Our purpose is to make a better world one mighty drop at a time.We are seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support to current customers, ensuring their equipment is...
-
Technical Support Associate
hace 4 semanas
Monterrey, Nuevo León, México Celekta Consulting A tiempo completoJob DescriptionThe Technical Support Associate will play a crucial role in maintaining long-term relationships with customers by providing end-to-end technical support. This position ensures proper follow-up and follow-through for successful resolution of customer inquiries, delivering an excellent customer experience for internal and external customers.Key...
-
Technical Support Specialist
hace 5 horas
Monterrey, Nuevo León, México Koh Young Technology A tiempo completoKoh Young Technology is the world leader in 3D measurement and inspection technology used in the production of micro-electronics assemblies.About Koh Young AmericaLocated in Duluth, GA, Koh Young America has been serving business partners in North America with sales and technical support since 2010. In addition to KYA's sales and support for North America,...
-
Senior Mechanical Design Engineer
hace 1 mes
Monterrey, Nuevo León, México STS Technical Services A tiempo completoAbout the Role:STS Technical Services is seeking a highly skilled Senior Mechanical Design Engineer to drive program-level designs and documentation for High Voltage product design solutions. The ideal candidate will have extensive experience using CAD software with PDM file storage systems, with Solidworks and Solidworks EPDM being preferred. Key...
-
Technical Support Specialist
hace 1 semana
Monterrey, Nuevo León, México Vontier A tiempo completoJob DescriptionOur POS Support Center is seeking a skilled and experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing operational and technical assistance to end-users on dispensers and Passport Point of Sale and other Gilbarco related products and services.Key...
-
Technical Support Specialist
hace 1 semana
Monterrey, Nuevo León, México Epicor A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team in Monterrey, Mexico. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers via phone, email, and fax.Key ResponsibilitiesTo provide technical assistance and guidance to customers via phone, email, and...
-
Mechanical Designers for High Voltage Product Solutions
hace 4 semanas
Monterrey, Nuevo León, México STS Technical Services A tiempo completoAbout the Role:We are seeking a skilled Mechanical Designer to drive program level designs and documentation for High Voltage product solutions. The ideal candidate will have extensive experience using CAD software with PDM file storage systems, preferably Solidworks and Solidworks EPDM. They will also be responsible for developing design solutions with...
-
Technical Support Specialist
hace 4 semanas
Monterrey, Nuevo León, México Blue Yonder A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Blue Yonder. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting issues, and collaborating with cross-functional teams to resolve complex problems.Key ResponsibilitiesProvide technical support to...
-
Technical Support Associate
hace 4 semanas
Monterrey, Nuevo León, México Celekta A tiempo completoThe Technical Support Associate will be responsible for delivering exceptional customer service by providing timely and effective technical support to customers. This role requires strong problem-solving skills, analytical mindset, and excellent communication skills to ensure successful resolution of customer inquiries.Key Responsibilities:Provide technical...
-
Technical Support Specialist
hace 1 semana
Monterrey, Nuevo León, México Blue Yonder A tiempo completo**Job Summary:**We are seeking a highly skilled Technical Support Specialist to join our team at Blue Yonder. The ideal candidate will have a strong background in software support, with experience working with customers in on-premise and cloud-hosted environments.The successful candidate will be responsible for providing technical support to our SaaS...
-
Technical Support Analyst
hace 3 semanas
Monterrey, Nuevo León, México Epicor A tiempo completoJob OverviewThe Global Support Team at Epicor is seeking a skilled Technical Support Analyst to join our customer-focused organization. As a key member of our team, you will provide technical support via phone, email, and fax to our global customers.Key ResponsibilitiesRespond to client calls in a professional manner, providing appropriate solutions and...
-
Application Support Specialist
hace 3 semanas
Monterrey, Nuevo León, México Epicor A tiempo completoJob SummaryAs a Technical Application Support Specialist at Epicor, you will be responsible for providing technical expertise to customers and resolving complex software and system issues. This role requires strong analytical and troubleshooting skills, as well as the ability to work independently and as part of a team.Key ResponsibilitiesDiagnose and...
-
Technical Support Specialist
hace 4 semanas
Monterrey, Nuevo León, México Weir Group A tiempo completoJob Summary:We are seeking a skilled Technical Support Specialist to join our team at The Weir Group. As a key member of our IT Service Management function, you will play a vital role in delivering exceptional IT service experiences to our colleagues.Key Responsibilities:Provide operational day-to-day support for the build and run operations for end user...
-
Technical Support Specialist
hace 2 semanas
Monterrey, Nuevo León, México Blue Yonder A tiempo completoJob SummaryThe Senior Support Engineer I role at Blue Yonder is a customer-focused position that requires providing technical and functional support to ensure high customer satisfaction. The ideal candidate will have strong knowledge of BY WMS product, Azure, and relevant tools and technologies.Key ResponsibilitiesA. Customer Experience and Solution...