Collection Specialist
hace 7 días
About the Role:
We are seeking a highly skilled Collection Specialist to join our team at Intugo. As a Collection Specialist, you will be responsible for negotiating with customers to resolve outstanding debts and maintain positive relationships.
Key Responsibilities:
- Apply early-stage collection negotiation tactics to keep customers current or lower in the delinquency stage.
- Make outbound calls on repossessed accounts.
- Receive inbound redemption calls.
- Make suitable arrangements with customers that are currently past due.
- Identify accounts that require management review.
Requirements:
- High school diploma or equivalent.
- 2 years of experience in customer service or a related field.
- BASIC collections experience.
- Proficient with Microsoft.
- Bilingual.
Work Environment:
This is a 100% on-site position.
Benefits:
- Monthly base salary $18,200 ($3,500 weekly net).
- $3,000 monthly bonus.
- All Mexican law benefits apply.
- 2% savings fund.
- $1,400 food stamps.
- 20 days Christmas bonus.
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