Clinical Innovation Specialist

hace 1 día


Monterrey, Nuevo León, México Edwards Lifesciences A tiempo completo
Job Description

Job Title: Clinical Innovation Specialist

Job Summary:

We are seeking a highly skilled Clinical Innovation Specialist to join our team at Edwards Lifesciences. As a Clinical Innovation Specialist, you will play a critical role in delivering our patient-focused innovations, partnering with clinical professionals, and training them on using our groundbreaking products.

Key Responsibilities:

  • Develops clinical education materials in connection with clinical investigations.
  • Provides expertise and clinical insights on the device, procedure, and protocol throughout the life cycle of the clinical investigation.
  • Responsible for certification of the centers, physicians, and other related staff, as well as EW personnel and as outlined within EW SOPs.
  • Provide education on all aspects of the device, device handling, implantation, and troubleshooting techniques related to equipment, tools, and products required for device implants.
  • Develop and continuously improve training curriculum, training materials, and training tools, based on clinical trial experience, EW guidelines, and SOP.
  • Educate and train physicians, hospital personnel, and hospital staff on technical matters related to products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs.
  • Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome.
  • Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management.
  • Responsible for upselling in key strategic accounts working in conjunction with Business Managers.
  • Validate software and hardware updates in the field as applicable.
  • Learns the product(s), physiology, anatomy, applications of the market, and Edwards Lifesciences.
  • Regularly reviews clinical support activities, changes in the market, and assigned accounts, as well as competitive activity with the NSM and the appropriate Sales Specialist.

Requirements:

  • 3 years of previous related medical device and/or clinical experience (Required).
  • Bachelor's Degree in related field; Training experience in clinical/technical environment (Preferred).
  • Advanced English required.

What Else Will Help You:

  • Proven expertise in MS Office Suite and ability to operate general office machinery.
  • Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills.
  • Good problem-solving and critical thinking skills.
  • Moderate knowledge and understanding of cardiovascular science.
  • Moderate understanding of cardiovascular anatomy, pathology, and physiology.

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