EUC Digital Employee Experience Specialist

hace 2 semanas


Ciudad Apodaca, Nuevo León, México Corning A tiempo completo

Requisition Number: 65539

We are a global leader in materials science, and our scientific and manufacturing expertise has made us a vital part of the industries we serve.

We invent life-changing technologies, and our commitment to purposeful invention has made us a trusted partner for our customers.

Our Optical Communications segment has evolved from being a manufacturer of optical fiber and cable, hardware, and equipment to being a comprehensive provider of industry-leading optical solutions across the communications industry.

This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data, and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments, and individuals for their own use.

Job Summary

The EUC Digital Employee Experience (DEX) Engineer is a highly skilled technical specialist dedicated to enhancing the digital experiences of employees. This role is pivotal in ensuring that all digital interactions are seamless, efficient, and contribute positively to the overall employee experience.

Key Responsibilities

  • Implement and support Nexthink to ensure optimal performance and user satisfaction.
  • Work closely with cross-functional teams to design and implement innovative solutions that improve user satisfaction, productivity, and engagement.
  • Analyze data and employee feedback to identify areas for improvement and develop strategies to address them.
  • Create customized Nexthink content, including dashboards, investigations, and remote automation.
  • Implement Nexthink connectors and APIs for seamless integration with third-party software.

Requirements

  • Bachelor's degree in computer science, Information Systems, or equivalent work experience.
  • Relevant technical qualifications/certifications a plus.
  • Minimum of 5 years in EUC and/or DEX engineering roles.
  • Experience working in large corporations and complex technical environments.
  • Proficient in configuring, implementing, supporting, and maintaining various DEX technologies.

What We Offer

  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.

At Corning, we are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential.



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