Salesforce Technical Lead

hace 6 días


Monterrey, Nuevo León, México British American Tobacco A tiempo completo

Job Summary

We are seeking an experienced IT Technical Lead to join our team at British American Tobacco. As a key member of our IT function, you will be responsible for ensuring the effective design, development, deployment, and maintenance of our Salesforce applications.

Key Responsibilities

  • Work with partner teams to implement new changes, from initial interaction with markets during the requirements discovery phase through implementation, deployment of the completed changes, and working with the Support team as part of maintenance.
  • Perform impact assessments (both functional and technical aspects) and provide decisions during Change Advisory Board meetings for changes to be implemented.
  • Ensure that the solutions deployed are robust and future-proof.
  • Lead technical investigations with the Support team on critical Salesforce issues.
  • Review releases from Salesforce and evaluate the impact on the BAT Salesforce ecosystem.
  • Maintain and oversee governance, access, and security management.

Requirements

  • Degree in Computer Science or equivalent experience.
  • Certified Salesforce Platform App Builder (Developer) and Certified Salesforce Administrator.
  • Practical knowledge of Agile and DevOps.
  • 4+ years in Salesforce Technical Architect and Salesforce Platform Architect roles.
  • Salesforce Admin experience (permission sets, profile management).
  • Salesforce Commerce & Service Cloud experience.
  • Salesforce APIs, SOQL, Reports, and Metadata.
  • Operating in a Large Enterprise with several Salesforce Orgs and Integration with other Applications.
  • Salesforce Security – Identity, Roles, Profiles, and Sharing.

Desirable Skills

  • Development in APEX classes, Visualforce, Lightning, Powershell, Java, SQL (Postgress), etc.
  • Experience in Microsoft InTune or Android Enterprise.
  • Azure, Microservices, and Power BI.
  • Consumer Goods Domain Experience.
  • Heroku.
  • ITIL v4.

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