Business Development Officer
hace 7 días
The Business Development Officer is responsible for attracting, maintaining, and growing relationships with Small and Medium-sized Enterprise (SME) clients in their portfolio. This involves offering high-value services, such as advising on segment products, and serving a consolidated client portfolio.
Key Responsibilities- Ensure compliance with sales goals defined by the franchise, including portfolio growth, cross-selling, attracting new customers, and retaining current customers.
- Link existing clients by performing needs detection to achieve a greater Customer-Bank relationship.
- Offer a high-value service, providing comprehensive advice to SME clients seeking to solve all their needs, positioning the bank as the first option for all products.
- Know and execute efficiently the campaigns and strategies defined by the franchise to boost sales growth.
- Execute action plans agreed with the Area Coordinator to ensure compliance with the sales plan.
- Adequately scale deviations and action plans, generating effective communication with your immediate boss.
- Comply with the controls and regulations established by the institution.
- Visit clients to understand opportunities for improvement and develop plans in line with the expectations of customers in the area, ensuring the NPS indexes defined at the franchise level.
- Implement and influence in conjunction with your Coordinator in the design of action plans that ensure the achievement of the NPS goal.
- Identify in a timely manner improvements in the service and escalate to your Coordinator.
- Previous experience in selling financial products.
- Knowledge of financial products, especially credit to companies, sales techniques.
- Excellent communication skills and management of objections with customers to achieve effective sales.
- Bachelor's/University degree or equivalent experience.
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