IT Support Specialist in Tlaxcala
hace 1 mes
Schneider Electric is a global leader in energy management and automation. Our innovative solutions help customers around the world to make the most of their energy resources.
As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our IT systems. Your responsibilities will include:
- Providing technical support for end-users, including troubleshooting and resolving hardware and software issues
- Maintaining and upgrading IT infrastructure, including servers, workstations, and networking equipment
- Implementing and supporting enterprise software applications, such as Office 365
- Managing IT inventory and performing regular health checks on IT systems
- Coordinating with Service Desk representatives to ensure timely resolution of IT incidents
To be successful in this role, you will need:
- Bachelor's degree in Computer Science or related field
- English language proficiency (Intermediate-Advanced)
- 1-3 years of technical support experience, preferably in a similar environment
- Office 365 experience and knowledge of Enterprise Mobility, Collaboration, Messaging, Video Conference, and Unified Communication technologies
- Working knowledge of LAN and WiFi technologies, Active Directory, and Mobile Device Management
Schneider Electric offers a competitive salary of approximately $60,000 per year, plus a range of benefits, including flexible work arrangements, paid family leave, and a culture of wellness.
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