Help Desk Support Specialist

hace 4 días


Reynosa, Tamaulipas, México Motorola Solutions A tiempo completo

Job Overview

Motorola Solutions is a global leader in public safety and enterprise security, committed to empowering people to confidently move forward. We create and connect technologies that help keep individuals safe where they live, learn, work, and play.

This role requires an individual who can provide exceptional support to staff via telephone, leveraging excellent service attitude, teamwork skills, and strong communication abilities. The ideal candidate will have knowledge and skills to troubleshoot failures in printing equipment and computers, with a passion for learning new technology and growing professionally.

Key Responsibilities

  • Provide telephone support to staff as a Customer Service Representative
  • Troubleshoot issues with printing equipment and computers
  • Develop strong relationships with team members to ensure seamless support

Requirements

  • 100% fluency in English (spoken and written)
  • High School Diploma or equivalent required; experience in inbound call centers preferred
  • Full-time availability with flexibility to work in Reynosa
  • Ability to adapt to new technology and procedures

Benefits

  • Competitive base salary of $185,000 per year (approximately $15,500 Mx pesos per month)
  • Relocation assistance provided for the Reynosa area
  • Ongoing training and development opportunities

About Motorola Solutions

We're ushering in a new era in public safety and security, and we invite you to join us on this exciting journey. If you're passionate about delivering exceptional support and are eager to grow with a dynamic organization, please consider applying for this Help Desk Support Specialist role.


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