Medical Information Specialist II: Clinical Trials and Regulatory Expert

hace 4 semanas


Ciudad de México, Ciudad de México Thermo Fisher Scientific A tiempo completo
Overview

We are seeking an experienced Medical Information Specialist to join our team at Thermo Fisher Scientific. As a key member of our clinical trials and regulatory department, you will play a critical role in providing medical information services to our customers, patients, and healthcare providers.

Job Description

The successful candidate will provide technical and medical information, analyze inquiries, and document interactions according to organizational, client, and regulatory guidelines. You will work closely with internal and external client contacts to resolve complex inquiries and maintain thorough knowledge of project and corporate policies and procedures.

Responsibilities
  • Respond to technical and medical information inquiries received via phone, email, internet, or mail
  • Analyze caller's questions to formulate accurate and concise responses using client-approved resources
  • Identify, record, and triage adverse events and product complaints according to organizational, client, and regulatory guidelines
  • Maintain thorough knowledge of project and corporate policies and procedures, including client products, SOPs, protocols, GCPs, and applicable regulatory requirements
Requirements
  • Bachelor's degree in health care or life science
  • Previous experience in medical information or a related field (comparable to 0-2 years)
  • Excellent verbal and written communication skills
  • Excellent language skills (comprehension, speaking, reading, and writing); fluency skills in a second language may be required
Salary and Benefits

The estimated salary for this position is $60,000 - $80,000 per year, depending on location and experience. Thermo Fisher Scientific offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Working Environment

This is a hybrid position that requires ability to work independently as well as part of a team. The ideal candidate will have strong interpersonal skills, ability to interpret complex medical and technical information, and organizational and time management skills. Training will be provided on-site for 12 weeks, followed by weekly in-office expectations.



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