CLM Quality Assurance Specialist

hace 3 días


Azcapotzalco, Ciudad de México HSBC A tiempo completo
Job Overview
HSBC is seeking a highly skilled professional to join our team as a CLM Quality Assurance Specialist. This role is responsible for ensuring that customer profiles meet AML/Sanctions/KYC requirements.

Key Responsibilities:
• Conduct thorough audits of customer cases in accordance with Independent Quality Function procedures and respective line of business procedures.
• Stay informed of all procedural changes and implement the required changes in the quality assurance process.
• Identify, log, and discuss findings with Quality Function management, Production teams as applicable.
• Generate, coordinate the preparation of metrics on errors and feedback. Identify, analyze trends and submit reports to Quality Function Management.
• Facilitate accreditation/certification process within Quality Function.
• Apply compliance and maintain HSBC internal control standards.
• Provide logical justification for the decisions taken when completing the CMB profile.
• Identify Exceptions & Approvals required as per LOBP and ensure they are in place prior to profile being approved.
• Identify the Financial Crime Risk Indicators to escalate to in-country FCC.

Requirements:
• Basic Level of TRACK Accreditation is a mandatory requirement for the incumbent to perform in the role.
• A Bachelor's degree or equivalent industry/functional experience with a minimum of 2 years' experience in reviewing customer profiles to ensure they meet AML/Sanctions/KYC requirements.
• 4 to 6 years of experience in an equivalent role.
• Prior Experience in working on High Complex RM Managed commercial clients will be an added advantage.
• Excellent communication skills – Written & Verbal.
• Excellent prioritizing, planning and organizing skills along with the ability to build and maintain MI.
• Demonstrate highly customer centric approach and strong business acumen.
• Good understanding of MS office and proven skills on banking platforms.
• Strong analytical, problem–solving and project management skills.
• Knowledge of working in a regulatory environment.
• Willing to work a flexible schedule to accommodate business needs.

Salary Range: $60,000 - $80,000 per annum.
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