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Clinical Systems Support Specialist

hace 2 meses

Xico, México Thermo Fisher Scientific A tiempo completo

**Job Summary**

We are seeking a highly skilled Clinical Systems Support Specialist to join our team at Thermo Fisher Scientific. As a Clinical Systems Support Specialist, you will be responsible for providing technical support to Investigator Site staff, Sponsor users, and PPD's Clinical Development teams.

**Key Responsibilities**

  • Providing technical support to Investigator Site staff, Sponsor users, and PPD's Clinical Development teams
  • Performing administrative tasks such as providing system accesses and granting corresponding privileges
  • Working closely with life-science organizations personnel (doctors, nurses, clinical trial associates, etc.)
  • Partnering with other departments within PPD's IT division and operational departments to provide system resolutions
  • Basic knowledge of Medidata Rave software is considered an advantage but not mandatory
  • Experience with Microsoft Office suite including MS Outlook, Word, Excel, and Power Point
  • Excellent verbal and written communication skills in English
  • Outstanding customer service skills are required
  • Excellent organizational and multitasking abilities
  • Flexibility to work on shifts
  • Interest and motivation to develop in the field of healthcare information technology and system support

**What We Offer**

At Thermo Fisher Scientific, we offer a competitive salary, an extensive benefits package based around the health and well-being of our employees, a flexible working culture, and a collaborative environment with teams of colleagues eager to share expertise and have fun together.

**Our Values**

We live by our 4i Values: Integrity, Innovation, Intensity, and Involvement.