Compliance Business Control Analyst 2
hace 4 semanas
The Compliance Business Control Analyst 2 at Citi plays a vital role in monitoring, assessing, and analyzing processes and data. This role is responsible for identifying policy gaps and formulating policies, interpreting data, and making recommendations. The ideal candidate will have a good understanding of how the team interacts with others to accomplish the objectives of the area and will be able to develop a working knowledge of industry practices and standards.
Key Responsibilities:
- Process, research, and adjudicate background screening cases for new hires across businesses.
- Analyze diverse and high-volume data, articulating the results of analysis and providing suggestions to resolve issues or improve processes.
- Research system and process issues, identify solutions, and communicate procedure exceptions to business partners.
- Test functional enhancements being implemented by vendors and integrated systems.
- Update documentation and communicate/training new processes and procedures to business partners.
- Perform higher-level responsibilities involving applicant and employee communications, such as fingerprint and criminal history check processing, background adjudication, and responding to complex questions on pre-employment.
- Input process steps and status for each process in the Imaging Records Management System (IRM).
- Closes on pending Pre-employment cases for audit compliance.
- Resolves discrepancies with new hire background checks and determining appropriate final dispositions for background cases in accordance with established guidelines.
- Reports metrics and status reports to internal clients.
Qualifications:
- 0-2 years of relevant experience in data analysis and problem-solving with acute attention to detail.
- Demonstrated organizational and follow-up skills, ability to multi-task, and maintain composure in a high-volume environment.
- Excellent customer service skills, time management skills, effective communication skills (written and verbal), and proven analytical/problem-solving abilities.
Education:
Bachelor's/University degree or equivalent experience.
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