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Technical Quality Manager

hace 2 meses


San Pedro Garza García, Nuevo León, México Sap Se A tiempo completo

About the Role

SAP is seeking a highly motivated and experienced Technical Quality Manager to join our team. As a Technical Quality Manager, you will be responsible for managing the selection and delivery of services from the SAP portfolio of proactive and reactive support services at the right point in time.

Key Responsibilities

  • Understand Hybrid landscapes (Cloud / On-premise)
  • Technical evaluation and documentation of customer situation
  • Identification of risks and top issues
  • Execution of the Engagement Plan
  • Management of service and action plan
  • Operations and Innovation Control Centers and Engineering Services delivery
  • Documentation and reporting of Engagement status, action, and value
  • Engagement Extension

Requirements

  • Senior Basis in different industries, with strong leadership skills
  • 4+ years previous experience working across a range of implementations, upgrade, and migration projects
  • Able to establish communication with different SAP teams to align the support strategy
  • Strong Knowledge and Hands-on experience with S/4HANA, SAP HANA DB, Cloud Migrations, Performance Tuning
  • Communication skills with technical focus

About SAP

SAP is a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. We are a cloud company with two hundred million users and more than one hundred thousand employees worldwide. We are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

Why Join SAP?

We believe in unleashing all talent and creating a better and more equitable world. We are proud to be an equal opportunity workplace and are an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.