Product Insights Specialist

hace 3 días


Ciudad de México, Ciudad de México Outreach A tiempo completo
About the Role

Outreach is seeking a skilled Product Insights Specialist to join our Business Intelligence and Analytics team. This position will focus on identifying key levers and indicators of product user behavior that lead to successful outcomes within our Sales Execution Platform.

Your Key Responsibilities
  • Provide packaged data products and written documents summarizing findings and methodologies based on requirements outlined by the marketing team
  • Assist the marketing team in telling the data-story behind the insights for most effective communication to our customers and the market
  • Navigate complex product and customer datasets to derive insights based on usage, adoption, and business results
  • Highlight and summarize findings for other internal teams, like product management, to highlight any actionable recommendations if relevant
  • Conduct market research to identify key research points and findings to support the content narrative strategy
Requirements

We are looking for an individual with 3+ years of analytics or analytics-related experience. A strong understanding of SaaS product design and key performance indicators of customer usage and engagement is essential.

Able to operate in a fast-paced environment with changing priorities, and translate business requests to analytical methods to derive desired results. Experience with SQL and Excel is required, as well as experience analyzing and summarizing large amounts of data from multiple systems.

Familiarity with G-Suite, Zoom, Slack, Office 365, Snowflake, BigQuery, Redshift, and Tableau or other related Business Intelligence tools is a plus.

What We Offer

An estimated annual salary of $85,000-$110,000 depending on experience and location, with a range of benefits including competitive pay, comprehensive health insurance, and opportunities for professional growth and development.


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