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Regional Operations Manager
hace 2 meses
**Job Summary**
We are seeking a highly experienced Regional Operations Manager to join our team at Servicios Comerciales Amazon Mexico S. De R.L. De.... As a key member of our Amazon Transportation Services (ATS) team, you will be responsible for owning and executing strategic and cross-functional yard operations in the Mexico Fulfillment Center (FC) Tepozotlán Región.
**Key Responsibilities:**
- Own TOM field operations and projects in the MX Fulfillment Center (FC) Tepozotlán Región
- Manage a group of TOM Area Managers within regional cluster
- Drive a performance culture, instill ownership and create a high-performing team
- Launch the TOM function to cover new FCs and Sort Centers (SC) launches in MX
- Establish and own performance metrics and communicate them to TOM leadership
- Drive creation of safety and quality initiatives, process change initiatives and other Lean initiatives to meet and exceed the business plans
- Work closely with the sites' support staff to build and secure support and resources for projects and initiatives
- Drive and rollout the tech initiatives for step changes in yard performances
**About the Role:**
As a Regional Operations Manager, you will be responsible for ensuring the safe and efficient execution of transportation operations in the Mexico region. You will work closely with cross-functional teams to drive business results and improve customer satisfaction.
**Requirements:**
- Bachelor's degree or equivalent, or 3+ years of Amazon (blue badge/FTE) experience
- 5+ years of employee and performance management experience
- English and Spanish Fluent
**What We Offer:**
We offer a dynamic and challenging work environment, with opportunities for professional growth and development. Our team is passionate about delivering exceptional customer service and driving business results.
