Fulfillment Center Operations Manager

hace 4 semanas


Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de... A tiempo completo
About the Role

Amazon is seeking a high-potential leader to own their impact in Amazon Operations as an entry-level manager. As a front-line leader, you will have the opportunity to invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth.

As an Area Manager, you will lead and develop your own team of Amazon Associates in a distribution warehouse environment. Your main focus will be motivating, mentoring, and coaching your team to ensure the highest levels of safety, quality, attendance performance, and engagement are maintained.

Key Responsibilities
  • Lead, manage, and develop a team of 20 to 50 Amazon Associates
  • Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
  • Create, manage, and support recognition and communication programs
  • Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
  • Ensure procedures are followed for building security and product loss prevention
  • Partner with the management team to establish and maintain quality control standards
  • Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality
Requirements
  • 1+ Years of experience as a people manager
  • 3+ Years of general experience
  • English skills (B2+)
  • Bachelor's degree or equivalent
  • Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Solid experience managing department KPIs and driven results
  • Ability to work weekends, holidays, and/or overnight shifts
  • Ability to work overtime both in peak season and as needed
Preferred Qualifications
  • Bachelor's degree in business, engineering, operations, supply chain, transportation, or related
  • Logistics background from operations environment, preferably from first-middle mile ops
  • MBA or equivalent
  • Lean manufacturing techniques
  • Advanced English proficiency (C1+)


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