Director of Spa Operations

hace 4 semanas


Xico, México Marriott International, Inc A tiempo completo

Job Summary

As a key member of Marriott International, Inc.'s team, the Director of Spa Operations will be responsible for overseeing the daily operations of the spa, ensuring exceptional guest satisfaction and high-quality services. This role requires a leader who can effectively manage staff, maintain cleanliness, and drive revenue growth.

Main Responsibilities

  • Assume responsibility for spa operations in the absence of the Spa Director.
  • Ensure employees have necessary supplies, equipment, and uniforms to deliver excellent service.
  • Analyze financial data, including budgets, operating statements, and payroll progress reports, to optimize department performance.
  • Manage inventory within budget and make informed decisions to reduce costs.
  • Maintain high standards of cleanliness throughout the spa and related areas.
  • Foster a culture of customer service excellence among employees.
  • Continuously improve service quality through ongoing evaluation and implementation of best practices.

Requirements and Qualifications

This role is ideal for individuals with a strong background in spa management, guest services, or a related field. A high school diploma or equivalent, coupled with at least two years of experience in a similar capacity, is required. Proficiency in budgeting, inventory management, and staff supervision is essential.

Compensation and Benefits

The estimated annual salary for this position ranges from $55,000 to $80,000, depending on qualifications and location. In addition to competitive pay, Marriott International offers an attractive benefits package, which includes comprehensive health insurance, retirement savings plans, and opportunities for professional growth and development.


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